Terms & Conditions

Section 1 – Payment and Fees

1.1     Once you have completed your booking we will issue you with an invoice for the total fees payable. Your payment is due within 30 days of the invoice date, or immediately if the booking is made within 30 days of the event. If your payment is not received within 30 days of the invoice date, or immediately if the booking is made within 30 days of the event, QSN reserves the right to cancel your booking.

1.2     Your invoice is only deemed to have been settled when the full amount has been paid and received by QSN in cleared funds. For bank transfers, it can take up to ten working days for funds to be cleared and with QSN.

1.3     All late bookings, confirmed within 15 days of the start date of the event, will be subject to the normal event terms and conditions.

Direct Bank Transfer payments

1.4     If you wish to make a direct bank transfer, please use the details below:

Account Name: QSN
Bank: Lloyds Bank PLC
Sort Code: 30-99-86
Account Number: 02508648  

1.5     If you wish to make a payment by direct bank transfer, please ensure this is accompanied by a remittance advice and emailed to finance@aua.ac.uk.

1.6     Please note that QSN must receive the full amount shown on the invoice. Any fees or charges which are levied by the bank for you to make this payment should be paid by you directly and should not come out of your QSN fee payment. If you do not pay these bank charges you will still be liable for the difference between the amount that is paid to us and your total fee payable. Any shortfalls in the fee must be paid before your attendance at the event.

Section 2 – Cancellation Policy

2.1     If you wish to cancel your place, you must notify QSN in writing to events@aua.ac.uk. No refunds will be offered for cancellation of places.

2.2     If you fail to attend an event and do not give us written notification before the event, you will also be subject to the charges shown in the refunds section below.

Section 3 – Substitutions

3.1     You may substitute an original delegate with another person before the event by notifying us in writing to events@aua.ac.uk.

Section 4 – Refunds Policy

4.1     Once a booking has been made, no refunds can be offered should a delegate wish to cancel their place.

Section 5 – Force majeure

5.1     If the event cannot be held because of circumstances beyond our control (including fire, explosion, act of terrorism, or any act or event beyond our control) or because of any industrial action or dispute involving QSN or the hosting venue, or circumstances where speakers are not available for reasons beyond our control and substitutes cannot be found, QSN will refund all fees paid but will not be liable for any losses whether indirect or direct suffered by delegates as a result of the cancellation of the event.

Section 6 – Images

6.1     QSN reserves the right to employ photographers to take photography and video of delegates at any QSN event. QSN reserves the right to use any images taken of delegates at an event for marketing and advertisement purposes, without any further approval required.

Section 7 – Other terms

7.1     QSN reserves the right to remove any delegate from the event should their behaviour be deemed to be inappropriate by QSN or its partners. This would result in no refund of event fees or other costs being paid.

Members Area

Not a member? Register here

   
Forgotten Password?

Upcoming Events

QSN 21/22 Webinar Series: OfS Consultation on Quality and Standards Conditions

This event is now closed for online bookings. Please contact events@aua.ac.uk to book your place.   The purpose of this event is to give QSN members the opportunity to discuss and share views on the OfS Quality and Standards conditions consultation questions. This event is free to QSN members. We will share an online survey prior to the event. This webinar will take place

Event Dates: 08/09/2021 4:00 pm - 08/09/2021 5:00 pm
Event Details »

QSN 21/22 Webinar Series: 6 Let’s talk about standards. Working with the new definitions in the OfS regulatory framework

The OfS launch of its consultation on quality and standards stated that 'the proposals would not only raise expected standards for all universities and colleges, but will also enable effective and robust action when quality slips in particular subjects or for different groups of students'. In this webinar we will examine the implications of the new definitions of quality and

Event Dates: 10/03/2022 3:00 pm - 10/03/2022 5:00 pm
Event Details »

QSN 21/22 Webinar Series: 5 Module Evaluation Special Interest Group | Meeting 6

Join us for this 6th meeting of the QSN Module Evaluation Special Interest Group. This webinar will take place via Zoom. A link will be sent out in the joining instructions. Before submitting your booking, please ensure you know which subscription your institution has purchased for the 2021/22 period. If you're unsure, please contact events@aua.ac.uk. When you are ready to make a

Event Dates: 27/01/2022 3:00 pm - 27/01/2022 5:00 pm
Event Details »

QSN 21/22 Webinar Series: 7 Engaging with the new TEF

In this webinar we will reflect on the outcomes of the November 2021 TEF consultation and the implications for universities of the lengthy delay between iterations of the framework. If you would like to present a 7 -minute ‘Lightning Talk’ please contact chair@qualitystrategynetwork.org. This webinar will take place via Zoom. A link will be sent out in the joining instructions. Before submitting your

Event Dates: 19/05/2022 3:00 pm - 19/05/2022 5:00 pm
Event Details »

QSN 21/22 Webinar Series: 4 AGM/QSN Christmas networking meeting (BYO glass of wine and mince pie)

Join other QSN members for our Christmas networking event and don't forget to bring your mince pie and glass of wine! The meeting will be organised into a number of break out rooms on different topics that participants can sign up for. We will spend the first 30 minutes on our 2020/21 AGM. This webinar will take place via Zoom. A link

Event Dates: 16/12/2021 3:30 pm - 16/12/2021 5:00 pm
Event Details »

QSN 21/22 Webinar Series: 3 Survivors’ Tales: Lessons learned from Ofsted inspections of degree apprenticeships

Ofsted was handed powers to inspect degree apprenticeships from April 2021. In this webinar we will hear from providers who have had their Ofsted inspection and who will reflect on the process and on the lessons learned. If you would like to present a 7 -minute ‘Lightning Talk’ please contact chair@qualitystrategynetwork.org. This webinar will take place via Zoom. A link will be

Event Dates: 18/11/2021 3:00 pm - 18/11/2021 5:00 pm
Event Details »

QSN 21/22 Webinar Series: 2 The Covid Legacy for Quality Assurance

The Covid 19 pandemic prompted significant changes not only in terms of how higher education providers teach and assess but also how they quality assure their programmes. Face to face  validation events and external examiner briefings were transformed into online meetings and we have to ask ourselves if these will ever return to being face to face. Effective and transparent communication

Event Dates: 14/10/2021 3:00 pm - 14/10/2021 5:00 pm
Event Details »

QSN 21/22 Webinar Series: 1 Revisiting Enhancement across the nations (15:00 until 17:00)

In this webinar, we will learn about different approaches to institutional level enhancement from institutions from the 4 nations. If you would like to present a 7 -minute ‘Lightning Talk’ please contact chair@qualitystrategynetwork.org. During the session, you will be invited to join a breakout room which will provide you with an opportunity for group discussions. You can answer the questions prior to and

Event Dates: 16/09/2021 3:00 pm - 16/09/2021 5:00 pm
Event Details »
Made by Kenyons