Section 1 – Payment and Fees
1.1 Once you have completed your booking we will issue you with an invoice for the total fees payable. Your payment is due within 30 days of the invoice date, or immediately if the booking is made within 30 days of the event. If your payment is not received within 30 days of the invoice date, or immediately if the booking is made within 30 days of the event, QSN reserves the right to cancel your booking.
1.2 Your invoice is only deemed to have been settled when the full amount has been paid and received by QSN in cleared funds. For bank transfers, it can take up to ten working days for funds to be cleared and with QSN.
1.3 All late bookings, confirmed within 15 days of the start date of the event, will be subject to the normal event terms and conditions.
Direct Bank Transfer payments
1.4 If you wish to make a direct bank transfer, please use the details below:
|Account Name: QSN|
Bank: Lloyds Bank PLC
Sort Code: 30-99-86
Account Number: 02508648
1.5 If you wish to make a payment by direct bank transfer, please ensure this is accompanied by a remittance advice and emailed to email@example.com.
1.6 Please note that QSN must receive the full amount shown on the invoice. Any fees or charges which are levied by the bank for you to make this payment should be paid by you directly and should not come out of your QSN fee payment. If you do not pay these bank charges you will still be liable for the difference between the amount that is paid to us and your total fee payable. Any shortfalls in the fee must be paid before your attendance at the event.
Section 2 – Cancellation Policy
2.1 If you wish to cancel your place, you must notify QSN in writing to firstname.lastname@example.org. No refunds will be offered for cancellation of places.
2.2 If you fail to attend an event and do not give us written notification before the event, you will also be subject to the charges shown in the refunds section below.
Section 3 – Substitutions
3.1 You may substitute an original delegate with another person before the event by notifying us in writing to email@example.com.
Section 4 – Refunds Policy
4.1 Once a booking has been made, no refunds can be offered should a delegate wish to cancel their place.
Section 5 – Force majeure
5.1 If the event cannot be held because of circumstances beyond our control (including fire, explosion, act of terrorism, or any act or event beyond our control) or because of any industrial action or dispute involving QSN or the hosting venue, or circumstances where speakers are not available for reasons beyond our control and substitutes cannot be found, QSN will refund all fees paid but will not be liable for any losses whether indirect or direct suffered by delegates as a result of the cancellation of the event.
Section 6 – Images
6.1 QSN reserves the right to employ photographers to take photography and video of delegates at any QSN event. QSN reserves the right to use any images taken of delegates at an event for marketing and advertisement purposes, without any further approval required.
Section 7 – Other terms
7.1 QSN reserves the right to remove any delegate from the event should their behaviour be deemed to be inappropriate by QSN or its partners. This would result in no refund of event fees or other costs being paid.
Not a member? Register here
Over the past 12 months universities have ‘pivoted’ their approaches to student feedback and student engagement, with many embracing ‘Pulse’ surveys for both course evaluation surveys and wider assessment of issues around student sentiment and wellbeing alongside more traditional end-of-module surveys. This shift has highlighted an opportunity to adopt similar practices with academics,
Well we have finally done it and managed to close the year with the biggest of finales! Yes the QSN 19/20 AGM and an opportunity to reflect on QSN member institutional responses to the Office for Students (OfS) consultation on quality and standards in higher education: Raising the bar We will spend the
The emergency pivot to virtual teaching and assessment by higher education providers in March 2020 was necessitated by governments across the UK bringing in lockdown restrictions as a result of the COVID-19 pandemic, with some institutions moving to virtual delivery ahead of formal government announcements. This webinar will focus on the quality assurance
Transnational education (TNE) is an important area for UK higher degree-awarding providers. 142 UK providers have students on TNE programmes and more than 650,000 students’ study for UK awards through transnational provision, including through open and distance learning. The Department for Education (DfE) estimates that UK higher education TNE contributes over £600
Providing swift and useful institutional insights from student feedback has always been a major challenge for quality assurance practitioners long before Covid-19 upended higher education across the four nations. The pivot to online teaching and assessment in recent months has underlined just how difficult this vital, but time-consuming, task has become. This fifth
Technology Enhanced Learning (TEL) has become particularly relevant as the sector continues to manage its response to the COVID-19 pandemic. Blended learning, online delivery and alternatives to face-to-face assessment are now all part of the 'new normal' but what are the implications of these changes for quality assurance? This webinar will focus on
*This event has now been moved to Wednesday July 1st from 15:30 until 17:00*
*Bookings now closed*The impact of the Coronavirus pandemic, Covid-19, on the sector has been unprecedented. Higher Education Institutions have been quick to act in managing carefully the necessary response to the impact of Covid-19, informed by UK government and scientific advice and the
August 25, 2020
May 3, 2019
May 3, 2019
October 3, 2018
September 18, 2018
September 17, 2018
September 16, 2018
September 15, 2018
September 15, 2018
September 15, 2018