Over the past 12 months universities have ‘pivoted’ their approaches to student feedback and student engagement, with many embracing ‘Pulse’ surveys for both course evaluation surveys and wider assessment of issues around student sentiment and wellbeing alongside more traditional end-of-module surveys.
This shift has highlighted an opportunity to adopt similar practices with academics, professional and administrative staff, gathering and measuring their feedback on a range of issues in a timely manner. However, in both cases, our research and insight drawing on UK and international contexts has found variable and inconsistent practice across the sector.
So, as we strive for greater consistency, what is the most effective approach to capturing and responding to student and staff feedback in a strategic and cohesive manner? What are our objectives, what are our target outcomes, and do universities have sufficient expertise to do this on their own? In this webinar we highlight a potential way forward for the HE sector in response to these questions, the potential for our Blue and Bluepulse solutions to support the execution of a more comprehensive approach to survey administration beyond the module evaluation sphere, and introduce some practice from outside the sector on using surveys to create a feedback culture within employee performance management.
This webinar will take place via Zoom and is a free-event to all QSN members. A link will be sent out in the joining instructions.
The delegate booking system on the website is a little clunky which should hopefully be fixed soon. You have to register your name to add a delegate (which could be yourself), complete the delegate registration information and then scroll back down the page to submit your registration.
|13:50||Login and virtual refreshments!|
|14:00||Welcome – Lee Jones, Chair QSN
The Programme will be confirmed shortly
|15:45 – 16:00||Plenary and Close|
There are currently tickets available for this event. To book, please use the following form...