QSN 2021 Webinar Series: 5 Don’t Look Back in Anger as this is now the ‘New Normal’!

Wednesday 12th May 2021 - Wednesday 12th May 2021

The emergency pivot to virtual teaching and assessment by higher education providers in March 2020 was necessitated by governments across the UK bringing in lockdown restrictions as a result of the COVID-19 pandemic, with some institutions moving to virtual delivery ahead of formal government announcements.

This webinar will focus on the quality assurance systems and processes that are now ‘forever changed’ and the new normal. QSN members will have an opportunity to share practice and insights and reflect on how planning and delivery arrangements for 2020-21 have affected quality and standards.

If you would like to present a 7 -minute ‘Lightning Talk’ please contact chair@qualitystrategynetwork.org.

This webinar will take place via Zoom. A link will be sent out in the joining instructions.

The delegate booking system on the website is a little clunky which should hopefully be fixed soon. You have to register your name to add a delegate (which could be yourself), complete the delegate registration information and then scroll back down the page to submit your registration.

This webinar is kindly sponsored by Explorance.

Event Breakdown

QSN 2021 Webinar Series: 5 Don’t Look Back in Anger as this is now the ‘New Normal’!


14:55 Login and virtual refreshments!
15:00 Welcome – Lee Jones, Chair QSN
15:10 A walk through Cardiff Met’s approach to programme monitoring in the light of the pandemic and the emergence of ‘Programme Enhancement Planning’.

Gaby Tobin, Quality Operations Manager, Cardiff Metropolitan University


Moving teaching, learning and student support online: The Edge Hill University  Toolkit

This lightening talk will introduce the Toolkit, which set baseline expectations for design and review online teaching, learning and student support, and explains how it has been used by departments to monitor the quality of their online offer.

Professor Mark Schofield, Dean of Teaching and Learning Development, Edge Hill University

15:30 How Quality Assurance and Enhancement Systems have developed in Scotland in response to the Pandemic

Clare Parks, Quality Enhancement Specialist, QAA Scotland

15:40 – 16:40 Virtual Break-Out Rooms

Breakout groups will be discussing several topics including

  1. We’ve seen innovation and creativity in teaching learning and assessment to adapt to the pandemic, how creative and innovative have you been in adapting your quality processes?
  2. Should a return to traditional methods of assessment be prompted by a love of pedagogy rather than a fear of plagiarism?
  3. How can we engage PSRBs/employers and others in active and meaningful discussions about appropriate assessment approaches so that they can be encouraged to see beyond the examination’s hall as a reflection of student ability?
  4. When you look back over the experience in HE of 2020/2021 (a) what elements would you wish to retain as a way of working for the future? (b) What can’t you wait to go back to and (c) what would you hope never to encounter again?
  5. How are your teams reacting to the changes / prospect of changes?  What staff development challenges and opportunities is this presenting for you as QA managers?
  6. How are you navigating (a) ‘Policy Pile-Up’, (b) weekly academic covid response team meetings where hot issues/policy responses are debated, developed, agreed at the pace of a frenetic hamster’s wheel and (c) the love/hate relationship with the technological norms?

You can answer these questions prior to and during the webinar using this link to the survey.

16:45 – 17:00 Plenary and Close

Event Details

This event belongs to the following categories:
Event Begins:
Wednesday 12th May 2021

Event Ends:
Wednesday 12th May 2021

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