QSN Webinar: Programme Monitoring, Approval (Covid-19) and Benchmarking

Friday 15th May 2020 - Friday 15th May 2020

Programme approval, programme monitoring and benchmarking processes provide assurance of the ongoing quality and academic standards of programmes of study and enable the identification and delivery of systematic enhancements to the quality of learning opportunities.
Changes in the external QA environment from the OfS’s ongoing conditions of registration to the introduction of a new ‘slimline’ Quality Code have led institutions to reflect on their quality assurance frameworks and to question if they remain fit for purpose. In the past, the sector was arguably characterised by a greater homogeneity of approach, with institutions aligning processes with the perceived requirements of QAA institutional review: now there is a sense of freedom and a willingness to adopt a wider range of approaches.

This event was originally planned to build on our December 2019 symposium – What’s in Your Institution’s QA Framework Nowadays? Since the event was published, however, the Higher Education Sector has moved online. Teaching is being delivered remotely and face to face assessments have been replaced with alternatives. Completing this year’s validation cycle and planning for 2020/21 creates challenges in the current climate when institutions are also having to review quickly the fitness for purpose of exam board processes, mitigation, the operation of collaborative partnerships and apprenticeships and the role of External Examiners. Guidance continues to be published by the QAA, OfS and other sector bodies, all of which institutions need to consider when finalising their approach.
In this webinar we will hear from quality practitioners who will share how their institution has adapted its QA processes as a result of the changing external regulatory environment and as a result of the Coronavirus (Covid-19) pandemic. Speakers will present ‘Lightning Talks’ on.

• Approaches to programme monitoring
• Approaches to programme approval and alternative assessments
• The UK NARIC TNE Quality Benchmark Scheme

We will be seeking interest from members and attendees to share institutional insights and developments with regards to approaches to programme review in light of the coronavirus (Covid-19) pandemic. If you would like to take on a ‘Lightning Talk’ slot then please let us know: chair@qualitystrategynetwork.org.uk

This concise presentation format will enable delegates to hear a range of approaches to each topic and to receive a rich set of slide decks after the event.


This webinar is kindly sponsored by Explorance


Event Breakdown

QSN Webinar: Programme Monitoring, Approval (Covid-19) and Benchmarking


10:50 Login and virtual refreshments!
11:00 Welcome

  • Lee Jones, Chair QSN
11:05  –  11:45 Approaches to Programme Monitoring

1: ‘‘Desk-based Assessment of Quality and Standards

The Lightning Talk will provide an overview of the desk-based assessment process used at Edge Hill University to assess quality and standards for departmental annual monitoring and review.

Kelly Hand, Head of Curriculum Management, Edge Hill University

2: ‘Annual Good Standing’

From 2019 all courses will be subject to an annual confirmation of validation status, based on maintenance of good standing in respect of academic standards and quality. The process considers all courses with active student enrolments, with due regard for indicators and contextual information relating to quality and standards. The presentation will reflect on our approach during this academic year.

Lee Jones, Associate Registrar, Leeds Beckett University

3: ‘Continuous Monitoring and Enhancement (CME)’

A monitoring process that operates in (near) real time for all taught provision at LJMU. This lightning talk will provide an overview of CME process, and some reflections on the challenges experienced since it was launched 2 years ago.

Lucy McKenzie, Quality Enhancement Officer, Academic Registry, Liverpool John Moores University

Approaches to Programme Review

4: All Singing, All Dancing – establishing a fully comprehensive approach to programme review

This presentation will outline the challenges of trying to develop a programme monitoring approach that ticks the OfS and regulatory boxes, is aligned to the (current) requirements of TEF, is cognisant of PSRB requirements, considers delivery with or through partners, has student voice embedded, identifies and celebrates enhancement, and delivers genuine programme improvement, all wrapped up in a process/system that academics will want to engage with.

Ruth Hattam, Deputy Academic Registrar, Quality and Teaching Excellence, Student, Library and Academic Services, Northumbria University


11:45 –


Programme Evaluations

5: Enhancing programme evaluations with Blue

Take your programme evaluations to the next level by utilising demographic information and text analytics to uncover hidden insights about the student experience, whilst at the same time benchmarking performance across the organisation. Blue is an all-in-one evaluation platform that provides advanced reporting and analytics for institutional surveys.

John Atherton, General Manager for Europe Explorance

12:00 –


12:05 – 12:45 Responses to Coronavirus (Covid-19)

Alternative Assessments

6: Focusing on the positives: How we can all benefit from introducing Alternative Assessments

This talk will outline Winchester’s approach to introducing alternative assessments including approval mechanisms and types of alternative assessments. I will also talk briefly about actions we are taking going forwards in terms of Digital Literacy.

Dr Victoria Korzeniowska, Director of Academic Quality and Development, University of Winchester

Programme Approval

7: Business as usual? Online Programme Approval in response to Covid-19

As the sector closed campuses in response to the COVID-19 pandemic, LTU moved programme approval and periodic review processes online using a 5-Stage approach designed to support panel members in their decision-making and facilitate meaningful discussion with Programme Teams. This talk will provide an overview of the process.

Kirsty Priestley, Senior Quality Officer, Leeds Trinity University

8: Moving Validations online in response to Covid-19

In response to moving validations online the university of Brighton has taken a risk based approach in assessing how best to manage individual events, ensuring robust processes remain in tact. This talk looks at this approach as well as asking some questions about what happens next.

Hannah Wallace, Head of Curriculum Management, University of Brighton

9: The UK NARIC TNE Quality Benchmark Scheme

This presentation will introduce a new benchmarking service through which UK NARIC intends to provide external and independent reassurance about the quality and standards of TNE, including distance learning, with a specific view to helping with the recognition of TNE qualifications in the receiving locations of delivery and internationally, hence supporting both the global mobility of TNE students and the growth of quality TNE provision. Resources from UK NARIC in a changing global environment

Dr. Fabrizio Trifiro’, Head of Quality Benchmarking Services, UK NARIC


12:45 – 13:00 Plenary and close

Event Details

This event belongs to the following categories:
Event Begins:
Friday 15th May 2020

Event Ends:
Friday 15th May 2020

Event Venue

QSN Webinar: Programme Monitoring, Approval (Covid-19) and Benchmarking
This webinar will take place via Zoom. A link will be sent out in the joining instructions.

QSN have amended their Symposium prices to reflect the webinar delivery replacing a face-to-face event:
Free to QSN Season Ticket Holders
£30 to QSN Institutional Members (reduced from £80)
£50 to non QSN Members (reduced from £150)

If you have already booked with the usual Symposium prices, the AUA will contact you shortly to arrange a partial refund.

Event Registration

There are currently tickets available for this event. To book, please use the following form...

Made by Kenyons