Measuring What Really Matters: Data-Based Approaches To Quality Management

Friday 6th Jul 2018 - Friday 6th Jul 2018

The publication of the Office for Students’ Regulatory Framework for English higher education identified the monitoring of ‘lead indicators’ as one of the three core elements of what it describes as its risk-based and proportionate approach to monitoring and regulating HEPs. However, this is only the latest in a series of changes (not least the introduction of the Teaching Excellence Framework) that has increased the importance of, and focus on, the way that HEPs across the UK use data to monitor and enhance the learning experience they offer their students. This Symposium will draw on contributions from sector bodies and case studies of developments and approaches in QSN member institutions. It will explore the ways in which we use data as quality practitioners is changing (including the way in which new data reporting tools such as Tableau and Power BI are being used to support quality assurance and enhancement) and provide an opportunity to share practice and to discuss the potential benefits and issues arising from the increased emphasis on data-based approaches to quality management.

Please note that if you wish to pay for the event by credit card then please ring the AUA on 0161 275 2156 once you have received your invoice.

Event Breakdown

Day One
Day Two

Day One – Thursday, 13 September

Time Description
13:00 Arrival & Registration
14:00 Opening of Conference
14:00 – 14:05 Welcome from the Chair of QSN, Jack Aitken
14:05 – 14:35 Keynote Speech – Professor Shân Wareing, Pro-Vice Chancellor Education and Student Experience, London South Bank University
14:35 – 15:00 Professor John W Sawkins, Deputy Principal (Learning and Teaching) Pro-Vice-Chancellor, Heriot-Watt UniversityRegulatory frameworks and the UK HE Brand
15:15 – 15:45 WonkHE – David Kernohan, Associate Editor The Impact of TEF and what this means for students and Universities
16:00 – 16:30 Becky Huxley-Binns, Vice-Provost (Academic Enhancement), University of Law
Generation Z, Consumer Law and a Regulated Quality Future
16:30 – 17:00 Panel Discussion: A Regulated Quality Future
– Shân Wareing, John W Sawkins, David Kernohan, Becky Huxley-Binns, Ben Hunt and Maureen McLaughlin
17:15 – 18:15 Workshop: A Regulated Quality Future – What are the implications of the regulatory changes for quality managers?Workshop sessions will be facilitated by members of the QSN Executive
19:15 Champagne Reception in Bar – Sponsored by Achievability
19:45 Conference Dinner
After Dinner Reflections

Day Two – Friday, 14 September

Time Description
08:30 QSN Annual General Meeting
09:00 – 09:30 Ben Hunt, OfS Student Panel Member
The Office for Students – market regulation, enhancement and student engagement
09:30 – 10:00 Maureen McLaughlin, Head of Universities and Standards, QAA
Quality Management Futures
10:00 Parallel facilitated workshops
See the “Workshops” tab button for topics
11:00 Refreshment break and interaction with workshop outcomes in the lounge
11:45 Parallel facilitated workshops (repeated)
12:45 Final Conference Plenary, highlighting key issues for QSN. Closing remarks
13:15 Lunch and departure

Parallel Elective Workshops – Regulation and a risk-based approach

Friday, 14 September – 10:00, repeated 11:45

No. Workshop Title Indicative Content
1 Higher and Degree ApprenticeshipsExternal Speakers:
Adrian Anderson (Chief Executive of UVAC) –Ensuring the delivery of apprenticeships meet the needs of the employer and learner

Liz Gorb, Director of Apprenticeships, Manchester Metropolitan University Business School –  Working in partnership with employers to deliver quality Degree Apprenticeships

Lead QSN Facilitator: Tam Milner

In this session Adrian will outline the responsibilities of the higher education provider and the respective roles of the Institute for Apprenticeships, Office for Students, QAA, Ofsted and the Education and Skills Funding Agency.  He will also cover End Point Assessment and approaches to External Quality Assurance for End Point Assessment. Liz will talk about how Manchester Metropolitan University has seen significant expansion of its degree apprenticeship provision and will explore how institutions can grow their provision in a sustainable way while navigating the multiple complex requirements and maintaining quality.
2 Developing Data Skills for the Quality PractitionerLead QSN Facilitator: Chris Laity TBC
3 Quality Management FuturesExternal Speaker: Maureen McLaughlin, Head of Universities and Standards, QAA

Lead QSN Facilitator: Anne Miller

The session will provide an update on the developments in relation to the UK Quality Code and plans for the new quality assessment system in England.
4 Student Protection Plans – a seemingly Kafkaesque part of the OfS registration process?External Speaker TBC

Lead QSN Facilitator: Angela Taylor

Student Protection Plans set out what students can expect to happen should a course, campus, or institution close. What are the implications of these plans for quality professionals? This session will seek to share practical examples from QSN member organisations.
5 Pecha Kucha talks – New Approaches to Quality AssuranceDelegates and QSN members to submit presentations

Lead QSN Facilitator: Victoria Korzeniowska

Delegates will be invited prior to conference to submit a presentation (20 slides in a slide show of 20 seconds per slide). Presentations include.Kings College London, ‘Employability-led QA Project’
6 Managing Grade InflationExternal Speakers: Dr Gai Murphy, Head of Quality Design, QAA and Dr Charlotte Snelling, Policy Researcher, UniversitiesUK

Lead QSN Facilitator: Ruth Ayres

Research re ‘How sector manages grade inflation’, Drivers, work with OfS and QAA, embed new classification into External Examining etc
7 Subject Level TEF ReviewExternal Speaker: Debbie Potts, Office for Students
Lead QSN Facilitator: Chris Payne
This session will consider the Subject TEF and its implications given the outcomes of pilots.
8 The Future of QA and QE in the devolved nationsLead QSN Facilitator:
Julie Blackwell Young
This workshop will look at the changing nature of QA and QE across the nations within the UK. The impact of the regulatory framework and Office for Students in England on the rest of the UK will be considered and how the role of UK-wide bodies such as QAA may now differ across the different nations will be discussed.

Conference Fee

Free to holders of QSN Season Ticket 2017/18 (one member per institution, see below)
£240 for delegates from member institutions
Unsubsidised fee of £350 for representatives from institutions that have not subscribed as members of QSN
The fee includes the Conference dinner, and overnight accommodation at the conference centre for the night of Thursday, 13 September.  Places are limited so early booking is advised to avoid disappointment.  Booking is not restricted to the institutional representative – a nominee can attend in his/her place.

QSN Season ticket 2018/19

The Network offers a QSN Season Ticket.  
For an annual fee of £495, you receive:

  • Institutional membership of QSN
  • One free QSN Conference place
  • Subsequent Conference places at Member rates
  • A free place at (a minimum of) two Symposium events during the year, and member rates for subsequent Symposium delegates.

The Network also offers a QSN Season Ticket Plus One – trial during 18/19 cycle.  
For an annual fee of £750, you receive:

  • Institutional membership of QSN for two institutional members
  • Two free QSN Conference places
  • Subsequent Conference places at Member rates
  • Two free places at (a minimum of) two Symposium events during the year, and member rates for subsequent Symposium delegates.

Any additional events during the year (such as extraordinary meetings to consider specific developments) will also be available at a preferential rate.  The place is allocated to the institution, and is not tied to a named individual.

Event Details

This event belongs to the following categories:
Event Begins:
Friday 6th 2018

Event Ends:
Friday 6th 2018

Event Venue

Aston Business School Conference Centre
Aston University, Aston St Birmingham, B4 7ET United Kingdom

Event Registration

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